Privacy Policy

Welcome to the Concept Outdoor Solutions website. At Concept Outdoor Solutions, we are committed to safeguarding the privacy of our website visitors and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website.


Information We Collect


We may collect personal information from you when you visit our website, make an enquiry, subscribe to our newsletter, or engage with us in other ways. The types of personal information we may collect include, but are not limited to:


Name

Contact information (e.g., email address, phone number)

Demographic information (e.g., location, preferences)

Information about your use of our website (e.g., pages visited, links clicked, time spent on pages)

Any other information you voluntarily provide to us


How We Use Your Information


We use the information we collect for various purposes, including:


To improve our website and services

To personalise your experience on our website

To respond to your enquiries and provide customer support

To send you promotional materials and newsletters, if you have opted in to receive them

To analyse website traffic and user behaviour

To comply with legal obligations


Cookies and Tracking Technologies


Our website uses cookies and other tracking technologies to enhance your browsing experience and gather information about how you use our site. These technologies may collect data such as your IP address, browser type, operating system, and browsing patterns.


You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.


Third-Party Services


We may use third-party services to help us analyse website traffic and user behaviour. These third-party services may collect information about your use of our website and other online activities. We do not control the privacy practices of these third-party services, and their use of your information is governed by their respective privacy policies.


Disclosure of Your Information


We may disclose your personal information to:


Our employees and contractors, who are bound by confidentiality obligations

Third-party service providers who assist us in operating our website and providing services to you

Legal authorities, if required by law or to protect our legal rights


Security of Your Information


We take reasonable measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.


Your Rights


You have the right to access, update, or delete the personal information we hold about you. You may also have the right to object to or restrict certain types of data processing. To exercise these rights, please contact us using the contact information provided below.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.


Google Analytics & Advertising


We use Google Analytics and other Google services to understand how visitors interact with our website and improve our services. These services may collect and process data such as your IP address, browsing activity, and interactions with our website. Additionally, if you have allowed Google Ads Personalization, Google may associate this data with your Google account.


We may also use Google Ads Remarketing, which allows us to show ads to previous visitors of our website across Google and partner websites. Google and other third parties use cookies and similar technologies to deliver these ads based on past visits.


You can opt out of Google Analytics tracking or Google Ads personalization by adjusting your ad settings at Google Ads Settings or using Google Analytics Opt-Out.


Contact Us


If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:


Concept Outdoor Solutions

Email: simon@conceptoutdoorsolutions.co.nz

Phone: 0800 888 462